Alpina Watches
INTERNATIONAL WARRANTY
A Alpina watch is guaranteed for a period of two years from the purchase date. This warranty predominantly covers manufacturing defects and is based on the following conditions: Alpina will replace any defective components arising from a manufacturing error free of charge once the brand’s technical department has been notified of the defect and confirmed it. This warranty only takes effect if the watch returned is accompanied by the warranty certificate, duly dated, signed and stamped by a retailer authorised to represent the Alpina brand. The international warranty does not cover loss and/or damage caused by accidents and/or defects caused by mishandling and/or the consequences of normal watch component ageing. Every watch entering our repair workshop will be subject to a visual and functional assessment / diagnosis by our master watchmaker, attesting to the condition of the piece received.
Watches still under international warranty will be returned by registered and insured mail unless otherwise specified, the associated return costs borne by the Alpina brand.
Watches outside of their warranty period will be returned by registered and insured mail at the expense of the end customer.
Watches sent for repair more than two years after the date of purchase are no longer covered by the warranty. If a watch sent for repair is not accompanied by a warranty certificate signed by an authorised retailer, it is considered to be no longer covered by it. Shipping costs for watches sent to our service centre are the responsibility of the sender.
Upon completion of all chargeable repairs we will provide a 12 month warranty for our workmanship.
